ORDER PROCESSING:
Please allow 3 days to process your order. Expect an email within 1 day to let you know your order is on the way!

IN PERSON PICKUP - Sylvania NSW, AUSTRALIA
Orders can be picked up daily by appointment. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

• During checkout, enter your address and choose the ship option.
• Click the "continue to shipping" button.
• Local delivery is available for addresses within 50km of Sydney AUSTRALIA.
• If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

When your order is ready for delivery, you will receive an email with real-time tracking information. 

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: (Australia, Austria, Belgium, Canada, Czech Republic, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong SAR China, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and United States)

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery timelines are estimated at 8 to 20 days for international shipping however expectations can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Popi Iatrou is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at popifineart@gmail.com with your order number and a photo of the item’s condition.

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at popifineart@gmail.com

Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.

Once you place your order, you will receive an emailing confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order.